Privacy Policy

Introduction

BodyBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our nutritionist consultation services.

Information We Collect

Personal Information

When you contact us or request a consultation, we may collect the following personal information:

• Name and contact details (email address, phone number)
• Consultation preferences and areas of interest
• Communication history with our team

Usage Information

We automatically collect certain information when you visit our website, including:

• Browser type and version
• Device information
• IP address and location data
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule consultations
• Provide educational nutritionist consultation services
• Send relevant information about our services
• Improve our website and user experience
• Comply with legal obligations
• Analyse website usage and trends

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential cookies necessary for website functionality
• Analytics cookies to understand how visitors use our site
• Preference cookies to remember your settings

You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and delivering our services
• Legal authorities when required by law or to protect our rights
• Professional advisers including lawyers and accountants

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Under data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

BodyBalance
38 Market Lane
Bristol BS1 4AR
United Kingdom
Email: [email protected]
Phone: +44 1173 459 882